Term And Codition

Read it carefully website will be liable for any damage case that we have mentioned below terms

TERMS & CONDITIONS
Welcome to awokuae.com,By using this website and or placing an order, you agree to bound by the terms and conditions.
ABOUT US:
This site is an E-Commerce platform that allows indviduals & enterprise entities to buy products.
We reserve the right to introduce new Services and update or withdraw any of the Services, in our sole discretion, and we will not be liable to you for exercising this discretion.
General:
Governing Law, These Terms of Use and any non-contractual rights or obligations arising out of or in connection with it shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Dubai.
ACCEPTANCE OF ORDERS:
All orders are subject to written price verification by authorized Our Company personnel unless designated in writing to be firm for a specified period of time. Shipment of goods without written price verification does not constitute acceptance of the price contained in the order.
PRICE . Prices quoted, including any transportation charges, are valid for 10 days unless designated as firm for a specific period pursuant to a written quote or written sales acceptance issued or verified by an officer or other authorized personnel of Our Company.
PAYMENT TERMS - The discount applies only to the invoiced value of the material (not to taxes or freight charges). Our Company reserves the right to require advance payment if the financial condition of Buyer so warrants as determined by Our Company. If Buyer fails to make payment in accordance with terms of this agreement ,Our Company may, at its option to cancel any unshipped portion of this order. Buyer is to remain liable for all unpaid accounts.
RETURN OF PRODUCTS:
Return:
- You have received a wrong product.
- You have received a product that is not as described on the Site or
- You have received a damaged product. Yes
Return (Possibility)
- Yes
- For refurbished products, you must return the product within seven (7) days of receipt of shipment.
- You have a right to return a product within fifteen (15) days of receipt of shipment.
Return Condition
- Product is unused, in original unbroken packaging and includes all tags.
Refund Timescale:
Your refund will be initiated once your product is received back in our customer fulfilment center and inspected by our team, and the final refund will be received by you as follows:
- if the refund is to your credit/debit card, within thirty (15) days from the day on which we receive the product back in our customer fulfilment center;
- if your refund is to your wallet, you will receive the refund (7) days after your product is received back in our customer fulfilment center and inspected by our team; or
- if you have cancelled your order before shipping, an automated refund will be provided back to you.
Procedures for customers complaints:
If customer is not satisfy with our product , logistic or service ,please feel free to contact us by email , we normally will give a reply with 48 hours, here is the contact Email address: awokuae1@gmail.com. Meanwhile , customer can apply for return and refund within 7days after the package been received.
WARRANTY - All goods sold by Our Company are warranted to Buyer to be free from defects in material and workmanship, and manufactured in accordance with industry standards. Any claimed defect in material or workmanship shall be deemed waived by Buyer unless submitted to Our Company in writing within five (5) days from the date the goods are received by Buyer.Our Company shall not be liable under the foregoing warranty if any loss or damage is caused by improper application or use of the goods. Our Company disclaims all liability with respect to the design of the goods and makes no warranty with respect to such design.

Privacy policy

Read it carefully website will be liable for any damage case that we have mentioned below terms

Privacy policy
Welcome to awokuae,
Awokuae.com respects your privacy and secures your online safety seriously ,In order to provide you with the best products, efficient customer service, and fast updates, we record a variety of information from your visit to our site.
INFORMATION COLLECTION AND USEAGE
Information Collection. We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience.For example, we can use your personal information to:
* Help make this Site easier for you to use by not having to enter information once again
* Help you quickly find information, products, and services.
* Help us create content on this Site that is most relevant to you.
* Alert you to new information, products, and services that we offer.
DATA SECURITY
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.
Purposes of Use
Any of the information we collect from you may be used in one of the following ways:
• To personalize your experience
(your information helps us to better respond to your individual needs)
• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
• To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.